Hi Lynne 

Just wanted to let you know that the replacement tap arrived as promised and is okay. I also wanted to take the opportunity to thank you for the excellent customer service received, not only by the prompt and efficient handling of the issue with the scratched tap, but also the quick delivery of the original order. 
Many thanks 
E mail 03/05
Thank you for sending the tap so quickly. I only ordered Tuesday at 17:00 and it was delivered as promised today. I have already had a plumber come ant fit it for me. It is just perfect. Thanks to the lady that was so helpful when I rang Tuesday to make sure that you could get the tap as I had encountered problems elsewhere.
One extremely satisfied customer
R U 


By E mail 19/09


Comment: Just a comment on your brilliant service.  I ordered my new sink late yesterday morning, after speaking to a very helpful and friendly gentleman.  I got the email confirming my purchase and likely delivery date next week.  I am surprised and pleased to say that I received the sink today !! (thankfully there was someone at home!).  A very nice surprise. Thank you.



By E Mail 18/03

Dear Mike,

We would like to thank you for your exceptional service. At first instance we were ordered wrong sink, but you have fixed it very quickly and as result we have perfectly fit sink arrived today. We would like to advise all your customers that you are real professional and if we will recommend your shop for all people we know. All the best and successful business !!!

 Kind regards,

W & J Z

By e mail  16/11  

Comment: I just wanted to thank you for  your exceptional help in sourcing a replacement Blanco tap. It is refreshing  to find such good customer service these days.

L N 



By E Mail  30/10/2015

Attn: Lynne

My new sink arrived last night and I just wanted to say a big thank you for your excellent service handling my order. I had a tight schedule and I am really pleased that I can cross  this off my 'panic list'.

Many thanks again for your help






Just to let you know our order arrived, and the tap is now is installed and looks great (minus the very noisy filter on the spray) 
Thank you for your professional service. 
With thanks,


Received by e mail 11/08/2014

Comment:  Hi Mike, Just wanted to send you a testimonial for the great service & advice you provided when I bought my Blanco sink & tap from you in July. The sink arrived the following day in perfect condition and looks great in the kitchen 5 star service Thank you,


Received by e mail 6/05/2014

I was absent from home when our ceramic sink was delivered, so several days lapsed before I was able to check whether the sink was intact.   As it transpired it was not, and checking the paperwork noticed that I was just outside the stipulated 3 days for reporting breakages.   My wife informed me that the driver had dropped the goods halfway down the driveway, a fact that struck me as odd.   This feeling was shared by Sinkworld, who made enquiries on our behalf, because it was not the sort of thing their driver would do.   It transpired that the driver on the day was an agency driver, for whose lack of service Sinkworld apologised.   In addition, they made arrangements to send a replacement at the first opportunity.   I'm delighted with the sink and, especially, the service I received, which could only have come from a Company that has a management team with integrity and the customer's best interest at heart.
Sorry about the length, but had quite a lot to say.
Kind regards,




Received by e mail on 28th March 2014.

Hi Lynne

just to say thank you for sorting out our sink problem and the great customer service plus excellent courier service.

Kind regards C M  West Yorks
Received by e mail 29th October 2013
Thanks to Mike for ordering this for us so quickly, it arrived undamaged today and has already been fitted! We have been very pleased with the service we have had from you during the last few days. Thanks again
Received by e mail 27th August 2013
Thank you for sourcing a sink that no one else could find in the required time frame plus arranging delivery within 24 hours.  You saved the day!  We had been let down by another supplier and had our granite template and fitting arranged but no sink. All enquiries to other suppliers promised delivery within 2 weeks but you managed 24 hours and at a competitive price too.
Thank you for an excellent service.
Rerceived by E mail 19th August 2013
Just to thank you for the excellent service. 
Sink arrived just before lunchtime!

Received by e mail 14th March 2013

I would like to leave some feedback on the service I have received your from company.

From placing the order to delivery I have been greatly impressed with the service I have received.  It was great to speak to the sales lady who was knowledgeable about the products and advised me of the process for confirming my order through to delivery.  Everything happened as she said it would.  I was advised step by step about my order even down to the delivery time which was a one hour slot and it arrived during that time.  The sink and tap were excellent quality as was the service I received. Thank you. 




Received via contact form Feruary 28th 2013

Comment: Just wanted to say a big thank you for the super-fast delivery of my new sink, and also for the help you gave during the purchase. Much appreciated



Received by e mail 18th February 2013

dear Mike Todd

Now that we are back home in Australia , I would like to thank you for all your efforts to make sure we received the tap we bought from you, whilst we were in London.

It arrived at the hotel on the last day we were there so it was perfect timing.

I am sorry that I made a mistake with the postcode to the hotel address on my order form and for the distress and extra work it created for you.

All is well now and we are happy with the product so I thought I should let you know

Best regards

Claire (and Tom) Australia

Received 13/9/2012 by e mail
I just wanted to write to thank you for such excellent service. The double sink we ordered from you for our kitchen arrived very promptly and looks great. Moreover, you were so kind to send us another overflow valve and grill when the first ones were mysteriously "lost" by our plumber and without charging us even for postage. I am so grateful and wish that all the suppliers we dealt with were as efficient and helpful as you.
I will be recommending you to everyone!
Best wishes,
Received by E Mail 28/06/2012
With reference to my order below I wish to thank you for the first class service that you have provided. My comments relate to the price, ordering service, product, information received, delivery details and delivery service provided by your courier.
I would fully recommend your company
Sth Wales
Received 12th June by e mail
Dear Sinkworld,
I've been meaning to email you to say thank you for a quality product and at a fair price.  The sink and tap are now installed and exactly what I wanted. A BIG thank you.
Best wishes 
Received by e mail 31/05/2012
Dear Sinkworld,
Just to let you know that the sink and tap arrived safely (although earlier than expected) and has just been fitted. It fits perfectly and looks amazing.
Thank you for supplying a quality product and excellent service.
PG  Sheffield
Received by e mail 11th May 2012
Dear Lynn
It is almost 1 year since I enquired to you re our kitchen refurbishment plans and took your ideas and advice on board culminating in the attached order.  It was well executed by you, you kept us informed and the order delivery was spot on.  We have now enjoyed the product for some time and it is excellent.
My best wishes to all at Sinkworld


Received by E mail 2nd May 2012

Dear sales,


Just a thank you for these 2 trainer plugs safely received. In particular, we really appreciated the time taken by your salesperson on the telephone with us to pin down the exact strainer/plug we needed for our sink. He was very knowledgeable, personable and very patient with me!  A pleasure and a real change from the anonymous world of consumer ‘services’ we now so often endure.


Should we get a chance to recommend your firm – then rest assured that we will.


Yours faithfully,





Comment: Sent by Enquiry form  04/11

Thank you.

Received my Franke Sink Pack this morning exactly within the 1 hour time slot promised.

Don't normally leave feedback but have been so impressed with your company felt I had to.
Absolutely no hesitation in recommending you.  Will definitely use you again. 

Best price,  brilliant service.






10th August 2011

Dear Lyn(ne)

May I take this opportunity to express my sincerest thanks for your efforts on Monday.

To source me a tap that had been discontinued and no more stock existed was customer service at it’s best!

In these days where the easy thing to do is to say that nothing can be done, it is so gratifying to find a person within an organization who is prepared to put themselves out to assist and –even better –to have the knowledge to find what is required!!

Working in a service industry myself, I know what good customer service means, and  am very grateful that you put yourself out to assist.

Once again many thanks -- you are a credit to your Company.

Best regards,



4th August 2011 via Contact Form
Comment: Great site.  Great prices and even greater Lady Owner.  Thank you for today and good luck for the future. If you need a reference please use me! Take care.  Bob P.
March 17th via  Mail
Hi Lynne
Delighted with the service we have received.  The delivery men called in advance to make sure we were home and basically you delivered when you said you would - with a quality product!
Many thanks - and sorry about the 'panicky' email this morning.
Regards from one happy customer,
Claire D
March 4th 2011 via contact form
Comment: I just want to thank you for the efficient delivery of the Franke sink and tap that I ordered over the internet. This was delivered as promised last tuesday. An accessories pack was out of stock at the time and this was delivered today 3 days later. The telephone staff were particularly helpful and efficient.
Mr L
March 2nd 2011
Many thanks Sales department,
Very good service on the phone will recommend you to others,
February 2011 via E mail

The plumber came back yesterday and fitted the sink and taps and they are absolutely wonderful.  The fittings with the sink were wrong, something about not having an overflow or something (I was at work so not privy to these discussions, and I don’t care) it is absolutely brilliant.  You were so right about the taps.  I know I found your firm totally by chance clicking around on the internet, but what a lucky find it was.  I am so impressed by your knowledge, care and kindness.  I think if it were not for you and your company, I would have a bucket in the corner instead of a sink!  I have the name of a carpenter who will re-site the hinge so I can have a door on again rather than the open-plan look.  I just wanted to express my gratitude as I think that people are quick to moan, but slow to praise and I really cannot thank you enough for the level of service and support received.

I might have to start a fan club!

 Thanks again,

 Don and Kate C


February 2011 via Contact form
Comment: Please enter this on your testimonial page.
We are now the proud owners of the Blanco Metra 9E.
It looks great in the corner of our kitchen.
During the course of the last few weeks we have not had a sink at all due to a disasterous kitchen fit.
You could not have been more helpful and supportive., keeping us up to date with every aspect of our purchase.
Many Thanks to you and your team for restoring our faith in human nature.
We will have no hesitation in using you again for future purchases.
Many Thanks,

Diane R
December 2010
Thank you for your excellent service - great communication and speedy dispatch.

with best wishes

October 2010
Many thanks for your prompt attention to my order. It was in fact received the next day which could hardly be bettered.
Mike E
16th September 2010
Not just great service but brilliant!
Above and beyond the call of duty sink ordered about 5:15 pm arrived by 10 the next morning....
On top of that the sink [1810 Etrouno550U] was top quality -better than I was expecting.
I am happy,my client is happy.
Will definately use you again.
Thank you very much.
Dollar Design Services
Sent by Contact Form: 16th Sept

Comment:  When I  normally read customers reports/comments on products and service  it is always in the back of my mind they are created by marketing members of that company.

  I can assure you this  communication is not so.

I purchased a Carron ceramic Coral sink some 5  years ago from this Company and when it developed a crack I thought I would have problems getting a replacement , particulary after my first sounding out conversation with the manufacturers.

But I am pleased to report that despite some manufacturers issues   MIKE at KS&TD has come up trumps and arranged a brand new replacement sink for me.
I am delighted ( and amazed ) at the level of customer service from Mike and his Company considering at this stage I was not even purchasing anything from their business.  To receive Emails -telephone  updates on the replacement from him on a regular basis was so unusual from a supplier these days..
Have encouraging to find that good old fashioned After Sales Service is still around......I thought it had gone for ever.

John B Kent.

Sent by Contact Form 3rd August 2010
Comment: I just tried to add to your testimonials but it wouldn't let me. I have been meaning to contact you for a while now to thank you for the prompt delivery of my sink.  It arrived when you said it would and in perfect condition at a price that I couldn't match elsewhere.
Thank you very much.

Regards, Diane
3rd August 2010
Just wanted to say thank you for your prompt attention to my order.
Sink safely received this morning, everything went according to plan, I am grateful for your help.
Kind regards
Lynda T. Surrey


30th July.

Comment: Just wanted to let you know how impressed I am with the service I received from your company when I recently bought a  FRANKE ATLANTIS ALG 654 RHD GRAPHITE  SINK &  ASTRACAST FINNESSE TAP (Your Ref; SW/LE/ST/87)  from you.

The sales person, who I only know as Mike, was exceptionally helpful and I have to say that his communication and customer liason skills are absolutely brilliant.

I shall most definitely recommend you to all my family, friends and colleagues.

S &D T




Thank you very much for the order you sent me
It all arrived exactly on time and beauifully packaged. It restored my faith in people and the internet. I will recommend you to everyone I know.   



recieved 18/3/2010.exactly what i ask for.thank you for a quick delivery D. M. Tyne and Weir



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It appears everything got here fine.

We love all the pieces and parts!

You guys did a fantastic job in each and every aspect of the transaction.

Your warehouse guys packed it great and really did a super job in getting it to Intercargo somehow.

And Lynne, you did a super job in every possible way. I can’t tell you how pleased and impressed we are with your service!

Thanks so much for putting in the extra effort to get this transaction complete and the sink to me. I’m sure it wasn’t the easiest sale you ever experienced.

If you ever make it to Colorado I will most certainly buy you as many beers as you can drink!